UNSOLVED
Touchpad gestures wouldn't work
Ever since my harddrive was replaced by dell and they reinstalled Windows 7, the touchpad gestures on my Dell xps 17 (L720X) wouldn't work. I've tired everything and nothing seems to get it to work. I've updated all the 'important' and 'optional' windows updates on my system. Also, I've tried installing the touchpad drivers from the Dell website. However, the "Synaptics Synaptics TouchPad" driver seems to install while a "fatal" error always occur when I attempt to install the "N-Trig Multi-Touch HID Device" driver. The message "hardware cannot be found" keeps appearing on the screen. What can I do to get the touchpad gestures to work?
DELL-Terry B
6 Operator
•
3481 Posts
150
0
Posted June 18th, 2013 15:00
roops123,
Welcome to the community. I suggest uninstalling the Synaptics and N Trig drivers completely from the system and restart the notebook.
If you have not installed the following drivers please do so first.
Chipset
System Software
Quickset
Then install the Synaptics driver only, do not install the N Trig drivers
Touchpad
Test the system and please let me know if you now have the gestures back.
TB