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santuitman
21 Posts
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October 3rd, 2006 17:00
Product Key questions??
Hello All
I've bought a used C610 that had no hard drive and some other issues. I've been able to resurect it to the point where I've tried to load XP pro but get various .sif errors. I wanted to see if it was the CD drive or the CD itself(and was also curious) so I tried and successfully loaded an old copy of win98. Now it can read the xp cd and want to install it but when I put in the product key that was on the back of the laptop it says it's invalid. Any idea why this is? I didn't get any CDs with the laptop.
Thanks
Brian
I've bought a used C610 that had no hard drive and some other issues. I've been able to resurect it to the point where I've tried to load XP pro but get various .sif errors. I wanted to see if it was the CD drive or the CD itself(and was also curious) so I tried and successfully loaded an old copy of win98. Now it can read the xp cd and want to install it but when I put in the product key that was on the back of the laptop it says it's invalid. Any idea why this is? I didn't get any CDs with the laptop.
Thanks
Brian
fudgieguys
1308 Posts
206
0
Posted October 3rd, 2006 19:00
Now it can read the xp cd and want to install it but when I put in the product key that was on the back of the laptop it says it's invalid.The product key was for the orginal owner and can not be use it unless you change owership. Contact Dell.Use this link to change owership.- Are you sure the product key is for windows XP?
I can't remember if the stickers state the actualy windows version or not. This is an older portable, it may be a product key for windows ME/2000.
*edit*
According to the user guide it shipped with XP.
Are you installing from the original media?(the dell XP reinstallation disc)Message Edited by joeabrams on 10-03-2006 09:27 PM
santuitman
21 Posts
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Posted October 4th, 2006 11:00
HiYes the sticker says "win xp professional" I didn't get the CDs with the laptop and was trying to use an xp pro install disc but use the key thats on the laptop. I'm thinking I'll need to get the oem discs and maybe that will work.??fudgieguys
1308 Posts
206
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Posted October 4th, 2006 22:00
Since contact Dell and they should be able to provide assistance to you. Again, you will have to prove ownership.Microsoft recently invalidated XP keys due to piracy. You must use an OEM copy of xp or it wont like your key. I would suggest getting a Dell XP restore CD from EBAY.
http://search.ebay.com/_W0QQsassZljeast
santuitman
21 Posts
206
0
Posted October 3rd, 2006 19:00