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ryanondrey

updated

22 years ago

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15852

April 12th, 2005 20:00

Inspiron 600m - USB Device Not Recognized

Greetings to all,

I've just recently bought an Inpiron 600m notebook and have been more than happy with it so far. The past two days it's been popping up a balloon stating the following:

++++++++++++++++
USB Device Not Recognized
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
++++++++++++++++

I click it and it shows a USB Root Hub (2 ports) node that expands and has an unused port and the other says "Unknown Device". The problem is, there is nothing connected to any of the USB ports.

Has anyone else experienced this and have a resolution?

Thanks,
  • 675

    0

    Posted April 12th, 2005 21:00

    I noticed that I couldn't connect to my BlueTooth on the system so I tried re-installing drivers/software for it and it says "BlueTooth Device not found" and won't continue. Since I've done that the prior balloons stopped appearing. Can someone point me towards where I might look to make sure my internal bluetooth adapter is located so I can see if it's plugged in.

    Thanks,
  • 675

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    Posted April 12th, 2005 21:00

    It's still popping up the balloon :( I guess I'll be calling the support line.
  • RRF985

    563 Posts

    675

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    Posted April 12th, 2005 21:00

    I honestly don't know what's wrong with it.  Seems weird.  I guess calling Dell is your only option.
  • red-lele

    4 Posts

    675

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    Posted May 9th, 2005 13:00

    I have had this same problem with my new Inspiron 600m - Dell has replaced the motherboard 2 times now, and that seems to fix the problem, at least for a few months until it starts to go out again.  In my case, if I let the problem go, the error messages start to appear more and more frequently until I can't get anything else done.  I just started getting the same error message again this past weekend, so I guess I'll be sending it back again for repair.  This time, though, I'm considering having them remove the Bluetooth altogether and replace it with a regular wireless card... 
    Have you had any luck fixing your problem?  If you've found another solution, I'd be really happy to know about it...
  • red-lele

    4 Posts

    675

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    Posted May 9th, 2005 18:00

    Yep, I agree - their repair service has been very prompt.  I am currently on the phone with Dell, and they are going to replace my mobo again, the BT card, and my left palm rest.  (Hopefully the third time's the charm!)  I would suggest that you keep an eye on your BT, though, and watch out for the first signs of malfunction - based on my experiences, you may have an issue with it again it a few months.  At least now you'll know what the problem is, though!
  • 675

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    Posted May 9th, 2005 18:00

    Yes, I had to send it back to be repaired, it was really fast service too. I tracked the package, the day it got there i figured I'd have to wait a week, but I had it at my door the next afternoon. I was quite impressed. It is working well now. Hearing your little bit though makes me re-concider getting the 4 year service agreement now. I only went with the 1 year.
  • ajolly

    19 Posts

    675

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    Posted May 13th, 2005 02:00

    Oh, its the bluetooth alright....cept dont hope for much, last time I had it fixed it broke 2 weeks afterwards.

    http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=171959&jump=true

    That's got tons of details about the bluetooth problem.