‎Fan Stopped working | DELL Technologies

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osdeel1

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14 years ago

osdeel1

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April 24th, 2013 13:00

Fan Stopped working

Just a few minutes ago my fan stopped working in XPS 15. Processor temperature is ~45C but it is now much hotter than it used to be.

I had this issue since the beginning, for 24 months: http://en.community.dell.com/support-forums/laptop/f/3518/p/19442104/20075251.aspx

Can anyone recommend me something?

DN
DELL-Nikhil D1
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Posted April 24th, 2013 20:00
Hi TauerJim01,

I would like you to run custom test on fans before coming to a conclusion.

To run custom test please follow the below mentioned steps:

Switch on the computer, tap F12 at dell logo to enter “One-time boot menu”.

Use the up/down arrow keys to highlight “Diagnostics” and press enter.

Select Custom Test and select System fans.

If the test fails, please capture the error code and let me know for the next course of action.

Please post the results.