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Go to Solutiondell vostro 3700 freezing
i have a dell vostro i bought with a bad harddrive. after replacing the harddrive and installing windows 7 on it, it started to freeze on me after i installed the Nvidia graphics driver.
i searched online and i thought it was an overheating issue. so i downloaded speedfan and the temparature was about 76-84
so i bought new thermal compound and cleaned all the inside of the laptop.
after finishing cleaning and putting new thermal compound
the tempersture dropped to 50-70 it worked fine for about 1 hour, after that it started to freeze again,
then i uninstalled the Nvidia driver and the freezing stopped.
i did a bios update and installed all drivers up-to-date
i am still having the same issue.
the temperature is about 46 and it freezes.
when it freezes i cannot do anything. i can hear the fan speed up,
there are no beeps or lights.
DELL-Ravi Ch
Moderator
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Posted September 20th, 2016 22:00
Hi,
I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
Also, Dell would not recommend Customer's to replace Field replaceable units as this has to replaced only by a Dell Certified technician.
Please let me know the findings.
Eviltemp
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Posted September 23rd, 2016 21:00
Thanks for the help guys I got it fixed.
Turns out that one of the rams is bad.
After removing the bad stick of ram. The laptop had the same freezing problem.
After some research it turns out the it only supports DDR3 1066 MHz or DDR3 1333 MHz SODIMM
Type of ram.
The bad stick was the original I bought it with which is DDR3 1333 MHz
And the problem was that the second stick was DDR3 12800MHz.
So after replacing both sticks with matching set of DDR3 1333MHz it has been working for over 5 hours with no problems.!