UNSOLVED

painthorsman

updated

19 years ago

Closed

0

5132

May 22nd, 2007 06:00

Dell Latitude C840,P4m,XP Pro Sudden Blue Screen Errors IRQL_NOT_LESS_OR EQUAL..

I hope someone out there knows where to go with this... this computer may run for several hours or could be an hour or less and then suddenly it Blue Screens for no apparent reason and gives the following.
IRQL_NOT_LESS_OR_EQUAL... STOP: 0X0000000A (0X7202C0EC,0X00000002,0X00000000,0X804E65DE). At other times it may Blue Screen and give a different message... STOP: 0X0000000A (0X31FF3F50,0X00000002,0X00000001,0X804E6655). Everything works great up til the point where it just "decides" something is wrong and shuts down. Nothing disasterous shows up in the Event Viewer
This machine has "blue screened" once before, quite awhile back and it was due to a bad video card driver I downloaded from Dell ( the NVIDIA driver from the Dell Drivers & Downloads site, for the nVidia GeForce 4Go440 64mg card in this machine, didnt work right. It was dated sometime in 2003. I found one signed by microsoft that was newer and it works fine. With that particular error, it displayed which driver was causing problems.
The blue screen error this message is about, has happened several times in the past two weeks and gives no further indication as to what may be causing it, driver file or otherwise. Windows error reporting doesnt give me anything difinative either. Anyone else have this problem or know how to fix it? The error message says to disable Bios Memory Caching or Shadowing but I have no idea how to do that, can't find that option in "setup" during boot.

Machine Specs. Dell C840,A13 Bios, XP Pro,P4m(2.2G) 80g HD, 1G RAM, No new software other than Kaspersky Anti Virus, have disabled it thinking that was the problem... no change. Never had Norton or McAffee on this machine. Wireless PCMCIA is Belkin PreN, used at home..works fine, use LAN at work.
Any help would be really appreciated... really screws up productivity when it happens at work... often lose anything that's not saved.. stop errors are very abrupt with no warning of any impending shutdown. Otherwise computer works great in every other regard. The only thing different from the original configuration of this machine is that I did max out the RAM a few weeks ago, could a problem with RAM cause shutdowns like this and not have a message pointing towards RAM?

Message Edited by painthorsman on 05-22-2007 02:52 AM
  • 241

    0

    Posted May 27th, 2007 03:00

    Well... I didn't get much help here on this forum or in the hardware section either....after much sleuthing around and testing at different operating temps, I discovered that one of my RAM chips in DIMM B had a fault only when the machine reached a certain temperature range... if the fan went to high speed before the sytem faulted... it would keep running. if it didn't, it would crash giving all kinds of error messages indicating a bad driver or a problem with RAM. Weird! Anyhow... trial and error fix... can't really say I found help here can I... never a single comment in over a week being posted.
  • 241

    0

    Posted June 2nd, 2007 14:00

    I have had this, too, on my Inspiron 6000. Temperature does seem to be part of the issue and using my laptop as a laptop definitely causes it to happen. Sometimes it just happens if I leave the computer running on my desk with no obstructions nearby, although it definitely occurs if the heat from my projector is too great. I'm glad to see I wasn't imagining it. Thank you for posting your comment.