UNSOLVED
USB port PROBLEM
Hi everyone,
I have a Dimension 4400 and have had it for about a year now. We use Windows XP and have had a scanner hooked up through our USB port. Well, I got a digital camera for Xmas and my husband hooked that up to our second USB port, and ever since then, Major problems. None of the ports work, it keeps saying that the scanner is not plugged in but it is!!!
We've tried contacting Dell.....of course, no response. Just some automated message. I've tried looking under FAQ and the other sections on here for help but nothing is making sense! HELP!!!!
Amy
Karell
2 Intern
•
2544 Posts
94
0
Posted February 3rd, 2003 17:00
Thank you for using the Dell Community Forum.
Use system restore to go back to a date before the problem started.
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Using System Restore.
1.Click on (Start,Programs, Accessories,System Tools, System Restore.)
2.Check the box for (Restore my computer to an earlier time)
3.Click Next.
4.Choose a (Restore Date.) before the problem started.
5.Click Next.
6.Click Next again.
7.The system should restore and reboot.
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