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Bizzy Lizzy
8 Posts
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4761
September 12th, 2005 08:00
Please help - my PC is no longer working!
Hi there
First, apologies if I'm posting this in the wrong forum. I think my comp is in a lot of trouble, and I'd really appreciate any help from you knowledgeable lot! I don't know whether this is a graphics card issue or something completely unrelated.
I own a Dell Dim 4700 - recently I upgraded my RAM (bought from Dell), and PSU (to a PC Power and Cooling D470 - 470W, which has been working beautifully for over a week now); then on Saturday I upgraded my graphics card from a Radeon X300SE to a Geforce 6800 GT. It seemed to be working really well - the computer case was warm but not hot to the touch, I got no symptoms of overheating (artifacting etc) - but late last night I got a BSOD crash (sorry, but I can't remember the details on the blue screen - something about a 'thread', maybe??). When I tried to reboot, BIOS (A09) came up fine, but then I got the message that my win\config\sys32 file was either missing or corrupted! The instructions on screen recommended that I insert the Windows installation CD and use that to try and fix the problem. I did this (with the Dell Windows re-installation CD that shipped with the computer), but neither the CD drive nor the DVD drive seemed to recognise the CD - the auto-run seems completely disabled. Is my hard drive fried, and if so, is it because of the graphics card? It seems very co-incidental that this problem occurred only 24 hours after I upgraded some hardware. I've opened up the comp and looked inside - all leads are connected correctly (including the one from the PSU to the gfx card), and nothing looks melted! Trying system restore from BIOS did nothing.
Sorry for the ramble - I'm very worried that I've completely ruined my hardware.
Many, many thanks for any advice you can offer
My System: Dell Dim 4700
1024 DDR2 3200 RAM (4x256)
3.0 ghz P4
PC Power & Cooling D470 470 W PSU
XFX Geforce 6800 GT (256MB)
On-board Sound
160 GB SATA hard-drive
Responses (3)
Solutions (0)
Bizzy Lizzy
8 Posts
296
0
Posted September 13th, 2005 08:00
Cheers Mike - with your help, it looks like problem solved!Many thanks

Ikenhooer
37 Posts
296
0
Posted September 12th, 2005 14:00
Hi,
First go in to your BIOS and make sure that your CDROM is listed in the order of the booting devices. You might have 3 or 4 devices there. It will be something like " Onboard or USB CD-ROM". If it is, then while your system is on, insert your Windows CD in the CDROM, exit the BIOS screen and Re-boot your computer. When the DELL logo appears press F12. Then use the arrow keys to select CDROM. Then press Enter. Then press any key to boot from the CD when prompted. It should boot to your windows CD and give you options to do a repair, Re-installation, Recovery etc
Good luck,
Mike
Message Edited by Ikenhooer on 09-12-2005 11:14 AM
Message Edited by Ikenhooer on 09-12-2005 11:15 AM
Message Edited by Ikenhooer on 09-12-2005 11:17 AM