Hi,

 

Recently, a problem has started happening with what I assume is the graphics card - when running games I now get these 'red lines' across the screen. I've taken a screen shot:

 

http://i2.photobucket.com/albums/y43/cjlhayes/gpx_0079.jpg

 

When running windows XP the graphics seem fine it is just when running games. From the other posts I have read I realise that it may be that the card has taken a turn for the worse. What I was worried about though was if it is a problem with the card, is this problem likely to be covered by the dell European 1 year collect and return service? (I've only had the computer for 3 months)

 

If anyone could offer me some advice on what to do I would be very grateful. Would installing new drivers help? And someone suggested to me that I try and "reseat" the card - is this worth doing? - Its jsut that I dont want to invalidate the warranty (if it does indeed cover it). Also, with the collect and return policy, does this mean that someone would come around and take it out for me or would I need to do it myself?

 

Many thanks,

Elizabeth.