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newnet

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18 years ago

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newnet

5 Posts

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August 4th, 2008 01:00

Dimension 4550 : Keyboard Failure, Alert ! Previous Fan Failure...

I have had a Dimension 4550 for 6 years or so and never had a problem. Today when I restarted the computer I got a message in a DOS like black screen : "Keyboard Failure, Alert ! Previous Fan Failure, Strike the F1 key to continue F2 to run the set up utility". Bottom line, F1 and F2 don't work. I have a PS2 keyboard connected to the computer's designated keyboard port. I have tried to reboot. I have tried another keyboard (PS2) and got the same message, so I can't get past the error message to be able to strike F1 or F2. It never kicks into Windows. There seem to be 2 fans and they both seem to be working fine at least as I checked. I also tried to boot up the computer with the Dell Resource CD pressing F12 but it did nothing, I got he same message. Any ideas ? Could I have a fried motherboard ? Suggestions on what to do next are welcome ! Many thanks.
  • shesagordie

    12 Elder

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    46017 Posts

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    Posted August 4th, 2008 01:00

    newnet

    What is the reading of the power button LED, solid green, blinking green, solid amber, blinking amber?

    What is the sequence of the diagnostic lights<ADMIN NOTE: Broken link has been removed from this post by Dell> on the back panel of the case?


    Bev.


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