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oldstew

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oldstew

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May 6th, 2015 18:00

Dell Dimension 9200 not booting up

I have dell dimension 9200 which for some reason refuse to startup. When i power up the machine, it begins to load windows the get stuck with a black screen just before it prompts me to put in the password. When i start up in safe mode i am able to login and access my desktop. I tried repairing startup but that was unsuccessful, i received an error.

I then went ahead and reinstall windows 7 and formatting the disk before doing so. All file were copied and installed but when the machine rebooted and started setting up and configuring the services it stopped and gave me the error message " Windows could not finish configuring the system. To attempt resume configuration, restart the computer" and once I press ok it just restarts and gives the same error again.

Can someone please assist. 

  • Philip_Yip

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    Posted May 7th, 2015 00:00

    Run the F12 preboot diagnostics with any extended tests:

    http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/

    The RAM or HDD may have gone bad.

  • oldstew

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    Posted May 15th, 2015 08:00

    I tried running the F12 diagnostics but could make out what was on the screen. The screen was filled with 0's looking like this 

    Sutup 00 00 00 00 000 00 00 00 00 00 00  

    Dyggnostiss 00 00 00 00 000  00 00 00 00 

    00 00 00 00 00 00 00 00 00 00 00 00 000 00

    What is causing the info to display like this?

    I went ahead and change the hard drive and memory but was still unable to bootup. 

    Regards