Please remember that they will look at the current prices for the EXACT configuration that you bought, and I think there is something like a minimum difference of $50.00 before your are entitled to a refund.

I would go through the on-line system configuration, and configure a system to be IDENTICAL to what you ordered , to make sure the price has indeed dropped.

Good Luck

When I bought a Dell XPS B1000r system in early 2000, i asked for a refund after about 28 days and got $470.00 back. (the system itself was almost $5,000.00)

Post on the Customer Care board - Credit and Return. Do it TODAY! This way a dell moderator will see your post and hopefully respond by today, if not then tomorrow latest. Dell usually updayes its systems prices on a Wednesday night to Thursday morning so there will be no further recductions in the price of your system between today and tomorrow.

HTH

If you got it on 7/3 you are out of luck, it's 30 days from invoice/ship date.

Rick

SOLUTIONS

Get your order status - 1-800-433-9014

Clean your screen - turn off your PC. Use a damp soft cloth. Wipe screen carefully, then buff dry with another soft cloth. Then wipe your keyboard and pointer area, avoiding the pointer tip.

Don't upgrade your Norton Antivirus! Buy it new or SystemWorks or Internet Security (each of which contain Antivirus), and take advantage of their FREE after rebate promos that run all the time - just keep your eyes open. When the new Quicken comes out Antivirus will be free, also when TurboTax comes out. Lots of chances to not spend money to upgrade!

To select the correct Crucial memory for your computer, try the Crucial Memory Configurator

For savings off purchases at hundreds of websites (including Buy.com, JCrew, Nordstrom, Old Navy, Overstock.com, ...), send me a DellTalk message and I'll send you details. Click on the envelope at the top of this window.

For FREE Comcast High Speed Internet Installation , send me a DellTalk message and I'll send you details. Click on the envelope at the top of this window. Only valid for Comcast Cable subscribers.

Why can't I track my UPS package? Per Dell-Chandler - The packages are picked up from Dell by UPSLG, which is owned by UPS. UPSLG doesn't scan the packages. They deliver the packages to UPS' regional hubs where they then will receive the initial scan. During the time from when they are picked up from Dell to the time they are scanned at the UPS regional hub, they are not able to be tracked. As soon as they reach the UPS regional hub they will be scanned in to UPS' system, which, depending on where you live, could take as long as 3 days..


CONFIGURATIONS

Dell I8100 512MB RAM, 20GB HD, Windows ME.

Dell XPS B600R 384MB RAM, 30GB Quantum Fireball Plus and 40GB Maxtor DiamondMax Plus HD, Windows 98SE.

Dell XPS D333 256MB RAM, 80GB Maxtor D740X with Maxtor 133 card and 8.5GB HD, Windows XP.

100 mbps network with Comcast High Speed cable modem. 2 HP Laserjet 4L printers, 2 HP Inkjet printers, scanner.