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jwhiz

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22 years ago

J

jwhiz

5 Posts

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15403

May 27th, 2004 12:00

Computer Freezing up at Startup

Hey all!

My parents computer is freezing up in the middle of startup. Apparantly, the programs start to load, but then the computer freezes up before it finishes. At that point all you can do is a hard shut down. I have no idea how to help them.

They have Windows ME.

If you need more info, let me know.
  • Krypton

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    Posted May 27th, 2004 12:00

    Upon powering on the computer, keep on hitting F8. This would take you a to menu where you could select safemode. Choose safemode. Then as soon as you get to safemode, do this:

    Click on start- run- type: msconfig - go to the startup tab - uncheck all items - then go back to check the following:

    scanregistry- system tray - load power profile (2) - task monitor - then click APPLY and then OK.

     

    Hope this helps.

     

     

  • jwhiz

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    Posted May 27th, 2004 13:00

    ok, the computer froze again once it started in safe mode before we could do anything. then we did it again and tried to go to start-run right away, but it froze.

    any ideas?
  • Krypton

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    Posted May 27th, 2004 14:00

    Ok if it froze in Safemode then it could either be a hard driver problem or a Memory. I suggest you get your drivers and utilities cd and run diags on them.Ü
  • Krypton

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    Posted May 27th, 2004 14:00

    Ok they look like this:

    It's clipped down to your motherboard. The clips are colored white.

  • jwhiz

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    Posted May 27th, 2004 14:00

    i have no clue what a memory stick looks like. can you describe?
  • jwhiz

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    Posted May 27th, 2004 14:00

    We found the CD but it won't load because the computer freezes.
  • Krypton

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    Posted May 27th, 2004 14:00

    How many memory sticks do you have? reseat them. do you know what it looks like?
  • jwhiz

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    Posted May 27th, 2004 16:00

    ok, did as you suggested with the memory stick and it still froze.