So my PC has been freezing whilst playing games for a very long time now(1+ years) and I've looked everywhere to try and find a solution but nothing has helped. I called the dell support line 3 times and they took me through the exact same process each time with no results. I've updated my video card drivers with a clean install, Updated the BIOS, Still doesn't help. I've reset the PC to factory settings also with no results. I really need help as my PC crashes on games that aren't exactly hard games for a PC to run (CS:GO, League of legends, Garry's mod). I don't know if it is a hardware or software problem. My PC is still in warranty so could I send it back to dell to see if they can look at it and see if the problem is hardware related? Any help would be greatly appreciated.