Wireless adapter, Monitor and the display driver GeForce 280m

What specific hardware was replaced?

Anyone help?

I've been through black-screen issues on a laptop with GeForce 280Ms in SLI.  There are multiple possible solutions I have found, but it's probably going to be best if you can narrow it down a bit.  Chris is asking for some good information.  I'd like to also suggest some other information:

- When does the black screen occur?  Is it during startup, at random, or is there anything in particular that you are doing when it happens?

- When the black screen hits, are you able to hit Ctrl + Alt + Del and bring up the Task Manager, or does the unit just stop responding completely?

- Next time you have the black screen, tap the Caps Lock a couple of times and tell us whether you see the Caps Lock light come on and off when you do--that helps narrow the problem down to whether your hardware is crashing at a low level

- Are you on battery when this happens?

- Have you tried setting your Power Savings to "Performance"?  With a power-hungry 280M, it may not like Windows 7 deciding to save energy, particularly on battery.  For my laptop(s) that have SLI, I keep my Power settings at the top and just cope with the fact that I can't rely on my battery.

That should be enough for now, but I'm going to go out on a limb and suggest that your Dell Technician might walk you through

a) ensuring you have the latest BIOS updates for your laptop; and

b) checking the Event Viewer for details, or looking through dump files if this black screen is a crash

Hope that helps.

What do you mean monitor? Do you mean that the Laptop LCD Display was replaced? Did you reinstall the 280m driver or did we replace the 280m video card?

Definitely try cranking up the power settings to "Performance".  If you're using a USB drive for ReadyBoost, try also taking that out.  I'm assuming you have the latest nVidia video card drivers; try doing a "clean install" and customizing the install by not checking the box for stereoscopic 3D drivers (one less thing to worry about).

My wife's laptop is the machine with the 280Ms (she has two, in SLI).  And just like you, it would happen for her randomly, but only when playing a video or game.  I've done multiple little things here and there, but the pointers I just gave you are probably good for starters.

One other thing:  heat.  If you don't have a laptop cooler like the Targus Chillhub, go ahead and get one.  If you see dust in your fans, blow it out with a can of compressed air.  That should help, but if not, post back here and I'll give you the lower-level stuff.

Yes, the LCD Display was replaced and the 280m video card was replaced by the company.

The black screen occurs randomly, but mostly when I playing video or game. When black screen occurs, I can hear sounds but no image. Other than black screen, sometimes I can see colorful screen with Bi~~ sound.

When black screen occurs, the unit just stop responding.

Battery is on all the time. Balanced is my power saving option. My BIOS is A06.

I tried to install latest driver 275.33 for my 280m but it said that my laptop is not compatible with the driver. Therefore, I installed the second latest one which is 270.61.

Yes, I will set my power setting at high performance now.

Could you introduce a good cooler for me, I am totally noob in that area.

One more thing, I always disable my SLI because I found my laptop hang more often when I enable it.

Thank you

When I try to reply, access denied pop out...

Yes, I mean my AC adapter is connected with my laptop all the time.

I still have the driver problem after I update it.

And now the problem is getting worse. It hang few times in hour.

"Battery is on all the time.". Are you saying your gaming without the AC Adapter?

Finally, I can reply.

Back to the topic, yes I mean my AC adapter is always connected with my laptop all time.

And I still experience driver problem after I upate.

However, the problem doesn't seem like solved but getting worse sometimes.

Thank you