UNSOLVED
Latitude 5420 Audio problems STILL despite the stated "fix"
Well, I have tried the solution that marked as the fix for the Latitude 5420 garbled audio problem. That did not fix the problem at all. I am now starting to see this just happen out of the blue on laptops that have been deployed for months. Dell needs a better answer than "update the driver". Anyone else have suggestions? I have updated every Dell and Windows update available.
DELL-Cares
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Posted April 2nd, 2022 07:00
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Posted May 5th, 2022 12:00
Hi Sir,
The Audio issue is it in the call having the sound breaking issue?
If yes, please open the Dell Optimizer to disable the Audio features, it will solve the problem.
also, if you have some company apps having the network issue, please disable the Dell Optimizer > Network features.
So far I found these few issues with Latitude 5420 users.
Best Regards,
Kent Yap
audubono
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Posted April 1st, 2022 21:00
What's the issue? I saw some posts a while back that there was some USB audio thing issue going on. Is this the same?