I am facing severe problems with my 10 month old Dell Inspiron 15 3511 right from the date I purchased it. I have made contact to Dell SupportAssist several times regarding my issues, but it haven't resolved yet. Can any one help me how to get proper solutions of my problems regarding the laptop?
Well, good luck with that. To be fair, it worked 3 days before the first problem. 4 months later the problems just keep coming. Warning, do not open or close the thing much, cause the hinges will fail!
I can confirm the hinge issue on this model, got it replaced in 2 days while it was in warranty. So far no issues since 11 months. Can you tell us more about your severe problems?
Optimize your computer using SupportAssist. Restart the computer Run a hardware diagnostic test Scan your computer for malware Restore the computer using Windows System Restore Restore the computer to factory default settings
Download Dell power manager app from Dell official site. Open the application and under thermal management, choose the option 'quiet'. Make sure you have support assist app from Dell's official site. This is to ensure that all your drivers are up to date.
northern canuck
4 Posts
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Posted September 2nd, 2022 09:00
Well, good luck with that. To be fair, it worked 3 days before the first problem. 4 months later the problems just keep coming. Warning, do not open or close the thing much, cause the hinges will fail!