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Arundell3511

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3 years ago

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Arundell3511

1 Message

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534

September 2nd, 2022 03:00

Inspiron 15 3511, not working properly

I am facing severe problems with my 10 month old Dell Inspiron 15 3511 right from the date I purchased it. I have made contact to Dell SupportAssist several times regarding my issues, but it haven't resolved yet. Can any one help me how to get proper solutions of my problems regarding the laptop?

 

  • 326

    0

    Posted September 2nd, 2022 09:00

    Well, good luck with that. To be fair, it worked 3 days before the first problem. 4 months later the problems just keep coming. Warning, do not open or close the thing much, cause the hinges will fail!

  • XPS_Man

    7 Practitioner

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    2448 Posts

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    11950 Points

    317

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    Posted September 2nd, 2022 16:00

    I can confirm the hinge issue on this model, got it replaced in 2 days while it was in warranty. So far no issues since 11 months. Can you tell us more about your severe problems?

     

  • AdrianG001

    6 Operator

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    3957 Posts

    291

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    Posted September 5th, 2022 23:00

    Optimize your computer using SupportAssist.
    Restart the computer
    Run a hardware diagnostic test
    Scan your computer for malware
    Restore the computer using Windows System Restore
    Restore the computer to factory default settings

  • sudipkarn

    1 Message

    0

    0

    Posted November 18th, 2023 18:38

    Download Dell power manager app from Dell official site. Open the application and under thermal management, choose the option 'quiet'. Make sure you have support assist app from Dell's official site. This is to ensure that all your drivers are up to date.