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Dell OpenManage Essentials - iDrac download error
Hello,
I am having trouble updating BIOS on an ESXi host - other updates have gone ok, also restarted the host and reset iDRAC but we are still not able to update the BIOS, log shows:
12/04/2017 18:10:01 Using iDRAC IP address:xxxxx
12/04/2017 18:10:01 Verifying Connectivity/Credentials
12/04/2017 18:10:04 Verifying Connectivity/Credentials: OK
12/04/2017 18:10:04 Checking the status of LifeCycle Controller: LifeCycle Controller is ready
12/04/2017 18:10:04 Downloading Packages.
12/04/2017 18:10:10 Package BIOS_0FR48_WN64_2.3.4.EXE is queued for download
12/04/2017 18:10:16 Package BIOS_0FR48_WN64_2.3.4.EXE download initiated. (As IDrac Job ID:JID_920347782419)
12/04/2017 18:13:17 Checking the Status on the following Jobs(s): JID_920347782419 (BIOS_0FR48_WN64_2.3.4.EXE)
12/04/2017 18:13:19 BIOS_0FR48_WN64_2.3.4.EXE( JID_920347782419) has failed with the following message:
Job for this device is already present.
MessageID: RED014
12/04/2017 18:13:19 Download Error occured.
12/04/2017 18:13:19
12/04/2017 18:13:20 Package BIOS_0FR48_WN64_2.3.4.EXE failed.
12/04/2017 18:13:20 Packages download was successful on target device
12/04/2017 18:13:20 Update failed.
12/04/2017 18:13:20 Software Update Task Failed.
12/04/2017 18:13:20 Inventory will be triggered approximately after 20 minutes and expected to complete in 3-4 minutes.
DELL-Rob C
4 Apprentice
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2843 Posts
3270
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Posted April 13th, 2017 11:00
Yep. There is also a setting on the screen right before the update job starts that has a checkbox to reset the iDRAC prior to the update. Check out the tool tip there. Also the Dell Troubleshooting tool might have an option to clear the job queue as a quick help.
Thx
Rob
cameronredux
2 Intern
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615 Posts
3270
0
Posted April 13th, 2017 09:00
I would go into the DRAC and look at the job queue. If a job is there, delete it, then restart the drac to get it to a fresh state. Then try re-running the 2.3.4 update from OME.