I ordered mine on November 7th (4gb i5) and is due to be delivered January 8, 2014 (maybe).  First I was supposed to get it December 19, then December 30, then January 2, 2014 and the last update is January 8. I am frustrated beyond belief. Customer service has no idea if or when the tablet is coming in from production, let along when they are going to ship it to customers. They supposable expedited the shipping to next day, but they can't guarantee that either. I was even assigned my own personal rep to handle this order and the day after he called me and told me I would have it by January 2, the delivery date was moved to January 8th! I'm sorry but if I can't meet a deadline or produce a product on time I would get fired. I'm questioning whether to wait it out or just cancel the order. This is a joke and so is Dells customer service. Every time I call they try and tell me how popular and how great the demand is for the product. I don't care!  I ordered the thing 2 months ago, are you serious? If you can't produce enough product for the first round of orders then close your doors and pull the product from the site until they are met. I should of ordered this through Amazon, maybe I would get the tablet on time. Better hope Microsoft doesn't cut the price of the Surface Pro.