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NotGreatButGrrrrr
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December 3rd, 2016 12:00
Is this Dell Support or Peer-to-Peer?
I'm new to this Forum. I read in other threads that the "support" offered here is not that of Dell but, rather, Peer-to-Peer. Which is it?
When I make a new post - or reply to another - I am informed my posts have to be approved by a "moderator." Is said "moderator" an employee of Dell? If so, I submit these "support forums" may not be completely unbiased.
MSCII
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Posted December 5th, 2016 06:00
There are Dell employees active on this forum, and often reply to posts.
But I suppose peer-2-peer is encouraged wherever possible.
However, since most issues posted here are concerning Dell order issues, Dell employees are often the only ones that can assist.