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DELL-Cares
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Posted April 7th, 2022 08:00
Hi,
Thank you for writing to us here about the order. I get how upsetting it can be for anyone to be in a situation like this.
I'll have this checked & help you with the details.
Request you to share the order number & registered name used on the order for verification reasons via PM.
-Anita
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceDELL-Cares
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Posted April 8th, 2022 01:00
Hi,
I've not heard from you on the reported issue. Do share the order number along with the registered name used via PM.
I'll check & see what best can be done.
-Anita
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceHello everyone!
As everyone who is browsing this forum section I didn't get my order on declared time...
For the last week I have been browsing forums and was trying to understand if anyone got there product delivered. Because A LOT of people complaining that they did not got there product yet and that they ordered between March and April. I was curious if I should prepare myself to wait a month minimum.I ordered on Mar 28, 2022. Production finished on Mar 29, 2022. Delivery date was April 7, 2022. I didn't got it on April 7.
I contacted support in April 8, 2022 and asked them about new delivery dates. They responded pretty quickly and said that they will contact Production team and find out the issue.
On April 11, 2022 after contacting Production Team they gave me new delivery period - ON or BEFORE April 16, 2022.
Today on April 13 my order shipped to Chicago. And I got my tracking number. I think it will be on my hands in day or two.
Maybe I got lucky or maybe DELL Delivery is not so bad as many say...
I hope this information will help you with your order!
ejn63
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Posted April 7th, 2022 08:00
Given that the area in China where these are manufactured was on lockdown until late March, it may be a while before the system makes the journey from the manufacturer in China to your home country.