UNSOLVED
@DELL-Cares auto response following up
The coupon I used was a Dell code. Why wasn't it applied?
Note: This comment was created from a merged conversation originally titled CouponDELL-Cares
Moderator
•
27843 Posts
•
745 Points
0
July 24th, 2026 12:48
Hi,
Thank you for writing to Dell.
I see this is with regards to coupon query.
We want to look into this for you.
Please private message us the order details, name of the registered owner, coupon details and more information for us to assist you.
It doesn't allow me to start a new message. You need to initiate the message
DELL-Cares auto response
Community Manager
•
2479 Posts
•
1012 Points
1
0
Posted July 22nd, 2026 20:54
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice