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RAM ISSUE awl15r3
hi everyone
I ve this laptop aw15 r3 gtx1060,ci7 6700hq,
the pc came with( 8gb crucial 2133mghz cl-15), then I added (8gb sk-hynix 2400 cl-15-16-17-17)
then its reads 16gb ram normally,
the problem is some games when I look at open places with intensive buildings,trees,etc
like pubg,rise of TR THE FPS start going down(gpu also going down) to 50 or 30 40.
I tried to use 8gb individual and the problem exist
if I add 8gb ram from the exacts same specs of ram(crucial,hynix) ,, is that gonna fix it??
please provide me some instructions about it
I will appreciate your help so much cuz I tried everything to fix and didn't and to be sure if I add some money for fixing
:)
do I need to upgrade
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Alienware - Rodrigo
9 Technologist
•
4398 Posts
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Posted May 15th, 2018 08:00
Hello,
This problem is rarely related to a Ram failure, if the issue started before adding the Ram upgrade then we can start by troubleshooting the video card. Things like updating the video driver, updating Bios, changing power settings to high performance and checking for overheating on the Video card are some steps that may help. Right Below I'll attach these steps so you can try them first. Let us know how it goes.
1.Bios update (Download and run latest Bios from link below)
http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=KJF7D
2.Video driver update (download and run latest Video driver from link Below)
http://www.nvidia.com/download/driverResults.aspx/134071/en-us
3. Change Power settings to High Performance from Power Options
4. Run Video Stress test from the Alienware Support Assist Tool.
1.Open Support Assist
Please reply to me in a PM with the results and include your service tag.
Thanks