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Zoky006

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Zoky006

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September 9th, 2020 09:00

AW2720HF, no 240Hz?

Since I bought this AW2720HF, I haven't been able to get 240Hz? What am I doing wrong? I have the RTX 2070 and it is connected with DP cable to the AW2720HF. The Nvidia control panel also does not offer 240Hz and not even in the AW2720HF settings. I don't understand what the problem is. I have all the drivers installed.

  • DELL-Cares

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    Posted September 9th, 2020 10:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

    Read through this Dell article. It explains how to enable G-Sync on this AMD FreeSync monitor =
    Dell AMD FreeSync Monitors that are Nvidia G-Sync Compatible


    #IWork4Dell

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  • r72019

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    Posted September 9th, 2020 18:00

    Turn on extreme mode in the monitor's on screen display.

  • Zoky006

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    Posted September 10th, 2020 01:00

     the G-SYNC option is set to me as it says here but again nothing

    extreme mode is on

     

    I'm really losing my temper

  • Tesla1856

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    Posted September 11th, 2020 14:00

    I don't have this monitor, but I just wanted to say ...

    Regardless of the specs or abilities ... I think 120Hz would be a more obtainable target-setting and should be extreme enough for most purposes.

    Maybe take a break. It's not worth getting upset over.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
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    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • zoozooka

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    Posted September 11th, 2020 21:00

    This

    Capture.JPG

     

     

     

  • Zoky006

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    Posted September 12th, 2020 01:00

    look

     

    1.jpg

  • zoozooka

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    Posted September 12th, 2020 04:00

    @Zoky006return the defective product

  • r72019

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    Posted September 12th, 2020 08:00

    It could be the cable you are using, are you using the dp cable that came with the monitor?

    Also try a different port on the gpu.

  • Zoky006

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    Posted September 13th, 2020 00:00

    finally solved the problem
    the problem is in the DP cable

    i went to the store and took a couple of new DP pieces and it finally turned out 240hz

     

    Thanks everyone for the help

  • Charle_fg1

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    Posted April 8th, 2021 12:00

    Hey bro so I recently got my lastest new 240hz 27inch Alienware monitor and it came with couple cables and I did use the cables that it came with which is the DP port And I also tried the HDMI port but then I only getting 144hz output instead of 240hz it’s been couple days looking online , yes I have it set on extreme mode etc , do you think the DP  it came with not 240hz compatible? Thanks