Hilfe

Ein Gespräch starten

LaurinBa

aktualisiert

vor 4 Jahren

Solved!

Zur Lösung

Geschlossen

L

LaurinBa

1 Rookie

•

2 Beiträge

0

964

26. April 2023 09:00

XPS 15 9510 Not Booting but Keyboard Backlight is on

Hey,

i own a XPS15 9510 i7 11800h 32GB RAM RTX3050

In the morning everything worked fine. Then I closed the lid to let the xps go to sleep and after I want to reuse it again after 1 hour it didn’t boot up anymore. The keyboard backlight goes on for a fey seconds but nothing more happens.

Can you help me?

  • L

    LaurinBa

    1 Rookie

    •

    2 Beiträge

    791

    0

    Posted 26. April 2023 11:00

    Hey, I got a fix on my own: Just disconnected the battery and pressed the Power Button for a few Seconds. After reconnecting the battery again the XPS did boot again and everything worked fine.

    Maybe this will help somebody who has the same problem.

Dell Supportressourcen

Neueste Lösungen