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TomGbp

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11 years ago

T

TomGbp

2 Posts

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7053

June 18th, 2015 08:00

D10D Keeps crashing

D10D Keeps crashing

At Work one of my managers uses a D10D running off a Windows 2008 R2 servers. My Managers client crashes between once or twice a day and he's send me a screen shot of the error:


Can someone please tell me why this is happening? also is there a way to fix it?

Any help would be appreciated

  • TomGbp

    2 Posts

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    Posted June 18th, 2015 08:00

    https://globe4.box.com/s/myqgi9rdftauvlwpf3il

    Is the link to the screen shot ^^

  • MarcD-2015

    1 Message

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    Posted June 18th, 2015 08:00

    We have the save problem after writing fast on the Keyboard. OS is Windows Server 2012.

  • snorma01

    4 Posts

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    Posted June 18th, 2015 08:00

    Never mind, 8.0_214 is a hotfix version. I will try that and see if it helps.

  • snorma01

    4 Posts

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    Posted June 18th, 2015 08:00

    I am having the same issue with all my D10D devices. OS is Windows Server 2012. A Wyse support engineer suggested updating to 8.0_214, but I don't have that version available in the support portal (the newest version is 8.0_211).

    If anyone has experience with this issue please help, this is very disruptive to my users.