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PAJanick

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21 years ago

P

PAJanick

8 Posts

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10013

April 21st, 2006 01:00

XPS 5 and Blue Screen of Death

I am getting reproducible Blue Screen of Death messages when I open certain web sites:
i.e. espn.go.com, some nytimes.com articles and weather.com among others.

Driver_IRQL_NOT_LESS_or_EQUAL

The error is typically 0x000000D1 in tcpip.sys

less common 0x00000CD also in tcpip.sys

When I report the error back to microsoft I usually get a notification that there is a driver issue

Occaisionally it reports that there is a problem with the video card driver. I have tried to reload the driver for my car to know avail. I tried to run the Dell Crash analysis tool but it did not come up with an error.

I first started getting the error after loading Microsoft Activesync 4.0. I have tried deleting this with not effect, reverting to Activesync 3.8 to no avail and reinstalling activesync 4.1 with no effect.

I'm very much at a loss about what to do. Google searches and support.microsoft.com searches have not been revealing.

Any assistance would be appreciated.

Thank you!

Peter

XPS Gen 5
3.6 Mz Pentium 4 HT
2 gig RAM
Radeon X850PE video card
Windows XP Media center with Media center roll up and all the latest patches.
McAfee Antivirus
Webroot Spysweeper latest version
  • 422

    0

    Posted April 21st, 2006 04:00

    I would suggest that you use system restore and restore your system back to date where it was running correctly.
  • audiopho

    601 Posts

    422

    0

    Posted April 21st, 2006 12:00

    Not sure related but recent MS patches of updates have caused wrek-havoc on some systems as my gen 3 has had couple of BSODs.
     
    PC Aviator
    Dell XPS Gen4, 2GB Dell 2405FPW Display Window XP MCE-2005
    Webroot SpySweeper 4.7 & Trend Micro™PC-cillin™InternetSecurity2006
    HDTV Dual Tuners: RCA-ATSC11 & ATI WONDER
    400GB SATA& WD160GB in RAID-0 NEC-3550A & NEC-3520A DVD-R/W
    SB X-Fi Plat/LTech MX1000 & X530 5.1 Nost N52 & Saitek X52 Flight Ctlr
    XFX 7800GT @470/1200 3Dmark06: [3800] 3Dmark05:[7100]
    Games:FS2004 with MegaSceneries/SH3/IL2-PCF/CMR2005/GT Legends/NascarSR
    --------------------------------------------------------------------------
    AMD A64 3500+ Venice @2.42ghz(o/c)/ OCZ 1GB Dell 2005FPW Display
    Win x64 Pro Edition & Avast v/s WD Raptor 37gb SATA & 160GB SATA2 in RAID-0
    Sony DVD-R/W & Sammy CD-R/W ECS KN1 NF4 mobo/Xeon2 Case/Ultra-XInfinity500w
    eVGA 7800GTX @495/1330 (o/c) 3Dmark05: [8717] 3Dmark06: [4163]
    Logitech Z2300 2.1 & SB X-Fi Xtreme Music/Saitek Elite Keyboard
    Games: Oblivion, HL2, FEAR, Far Cry
  • xcator

    2 Intern

    •

    887 Posts

    422

    0

    Posted April 22nd, 2006 04:00

    dunno, maybe get this patch from microsoft and try it:

    http://support.microsoft.com/?kbid=906882

  • PAJanick

    8 Posts

    422

    0

    Posted April 23rd, 2006 16:00

    Any suggestions on how to actually get the hotfix? There was no link on the MS website nor was there any way to email about getting the fix. Any suggestions would be appreciated.

    Thanks

    Peter
  • xcator

    2 Intern

    •

    887 Posts

    422

    0

    Posted April 23rd, 2006 16:00

    you have to call them and be very specific that you have the problem as described and need the hotfix, you are not calling for general help or to troubleshoot or else you will be charged a call.  They will email you the fix.

    edit: and be sure you state you need the hotfix for KB906882

    Message Edited by xcator on 04-23-200601:06 PM

  • 422

    0

    Posted April 24th, 2006 09:00

    Hi,

    I dont know if you have resolved this but this error is caused by a USB device that is connected to your computer, it could be a keyboard, mouse, anything that plugs in as a USB device. Unplug all your usb devices and start the computer. It should boot fine. plug them back in when windows has finished loading. Then resart your machine. This should fix it.

    Let me know how you get on.

  • PAJanick

    8 Posts

    422

    0

    Posted May 1st, 2006 01:00

    Alas, removing the USB connections, rebooting, etc did not have any effect. Thank you anyway for trying to help.

    Peter