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CKLy

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15 years ago

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CKLy

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October 26th, 2011 07:00

Where has Dell Support Center gone????

I have only had my XPS17 a couple of months, and thought the Dell Support Center software was pretty good.

I used to see it from the Start Menu -> Dell menu, but today I went to use it and it has disappeared.

Has this happened to anyone else? Any ideas?? I have not uninstalled it, so it wouldnt uninstall by itself would it???

Thanks,

Khai

  • RoHe

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    Posted October 26th, 2011 14:00

    Maybe just the shortcut got lost? Did you try searching the hard drive for the application itself?

    If you find it, can create a new shortcut, and drag that into your Start menu>Dell menu.

  • CKLy

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    Posted October 26th, 2011 16:00

    Yes, I have searched the computer. Dell Support Center does not appear in the Control Panel list of programs. I've also looked in the Program Files and Program Files (X86) folders, and there is a Dell Support Center folder, but it is empty.

    The program just seems to have disappeared on its own!

  • RoHe

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    Posted October 26th, 2011 19:00

    It may appear as PC Doctor (or similar) since they wrote Support Center for Dell.

    Go here and follow the instructions to uninstall Support Center, so we know it's really gone. Then follow the link on that page to download and reinstall it (free).

     

     

  • skitzsativa

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    Posted December 19th, 2011 20:00

    Mine just disappeared somehow since I turned my laptop off last night, and booted it today. Passing strange I must admit!