Sonic Record Now is unable to connect to its update server. The message is: "The program was unable to connect to the update server. Please check your network connection." This occurs whether the internet (cable) connection is started or not. No other product seems to have any problem connecting for updates.
Cathy, I'm not familiar with any Sonic adapter. My question concerned a software program that is used to burn CDs; specifically rewriting CDs used to backup data files. Hopefully
I, too, have had that problem when trying to update my Sonic products.
Upon reading various computer related articles I came across two (2) articles that claim that some firewalls have conflicts with Roxio/Sonic products. I do not have the answer but you might try disabling your firewall and see if that works.
It "might" be connected, but, again, I am only posting knowledge that I have come across in reading various computer related issues.
Personally, I have nothing more than the fact that I have "had" the problem and that I have read that Sonic/Roxio has had conflicts with more than one firewall.
sparkenh,
thanks for the link. I haven't tried exactly what was suggested but I did try earlier to update the product from the Sonic site and it wouldn't let me. Maybe Dell has an update someplace on their site.
hopefully.
aurorusbs, thanks but turning off the firewall didn't have any affect.
I tried re-installing the Record Now product but an error message said some file was missing and couldn't/wouldn't reinstall. Guess maybe Dell didn't ship the file/module or it got lost somewhare. hopefully
I would like to update my sonic record now software, but find problems in doing so. I read another users problem, and the same thing happens to me. After installing the sonic record now from my Dell CD, whenever I need to update, it refuses, not finding a server. Please assist me!
catsalleyt
3 Posts
564
0
Posted April 11th, 2006 00:00
what is the Sonic???
This keeps popping up when I start windows up?
Can I go and remove it, its called a sonic adapter,,
Cathy