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Grunwalder

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19 years ago

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September 2nd, 2007 03:00

Problem with patches KB938194 and/or KB938979?

Hi:

I've been having a heck of a time with two new MS patches (KB938194 and KB938979) on my Vista XPS 410. The machine is set up to automatically download and install patches at 10 p.m.

Before installing these latest patches, the graphics card (an NVIDIA GeForce 7300LE) had 11 display modes available, up to 1680x1050 (which is my preferred resolution).

After installing these patches, there were only 6 display modes available on booting, the maximum being 1280x1024! Reexamination some time later showed that a seventh mode was now available: 1900x1400 (or thereabouts, I didn't make an exact note), which my monitor cannot display.

I used system restore to return the OS to its pre-install state. I again had the original 11 display modes available.

That same evening, the problem patches were again downloaded and re-installed. Again, post-installation number of modes = 6. Again, used system store to restore 11 display modes. This time, disabled automatic patch installation to prevent it buggering up my system again.

[Btw, the notes of system restore claim that it won't affect userfiles. However, one of the system restores messed up one of my GIMP processes, causing one assigned exponent to be "lost" (fortunately, the exponent was still allocated to me and I just reinserted it into my worktodo.ini file).]

Has anyone else experienced this problem with the two patches? I am leery about leaving automatic installation disabled, but until this problem is resolved I don't really have any choice.

Grunwalder
  • mombodog

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    Posted September 2nd, 2007 03:00

    http://support.microsoft.com/kb/938979   if you do not have any of these issues described in the article, you can skip this update.
     
     
     
    Looks like the 938194 is the culprit.
     
    I always set automatic updates to "Download Updates but let me choose whether to install them", this way I can look at what has downloaded and de-select the ones I do not want.
     
    After changing the setting as suggested, If you choose "view available updates", you will see all of them, you can untick any you do not want, then right click on a particular one and select "hide update", now it will not show the update again.
     
    I always use the Tools/windows update in IE7 instead of the system tray icon.
  • peterwt

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    Posted September 2nd, 2007 09:00

    Interesting. I have installed these patches and have no problems although my adaptor is a NVIDIA GeForce8600 GTS.
     
    Peter
     
  • mombodog

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    Posted September 2nd, 2007 14:00

    You could remove the video driver, then install the patch, the reinstall the video driver. See if that works.
  • 292

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    Posted September 2nd, 2007 18:00


    @mombodog wrote:
    Looks like the 938194 is the culprit.



    I disabled the installation of KB938194 and installed the other patch. Upon rebooting there was no problem with the available screen modes. So KB938194 was clearly the problem. Thanks for the suggestion.

    Grunwalder
  • mombodog

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    Posted September 2nd, 2007 20:00

    "Don't uninstall that video and/or monitor driver update(s). The reason why it took away some display modes is because it's set to not display ones your monitor cannot correctly show or use, and is made that way so nothing is damaged. "
     
     
    The KB article made no mention of the patch doing this.
     
     
    "This update resolves some compatibility issues and reliability issues in Windows Vista. By applying this update, you can achieve better reliability and hardware compatibility in various scenarios."
  • SugarD-x

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    Posted September 2nd, 2007 20:00

    Don't uninstall that video and/or monitor driver update(s). The reason why it took away some display modes is because it's set to not display ones your monitor cannot correctly show or use, and is made that way so nothing is damaged. 


    Message Edited by SugarD-x on 09-02-2007 02:33 PM

    Message Edited by SugarD-x on 09-02-2007 02:34 PM