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mahesh_kvsn
3 Posts
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9246
April 16th, 2007 23:00
HELP: Missed deadline for Vista express upgrade
Hi,
I went to dell website yesterday and came to know that express upgrade timline came and went by. I did not receive any notification from dell on this.
I tried to reach microsoft and dell and everyone but no one seems to agree that * I had right to have the Vista Upgrade CD* when I purchased my system on dec 26 2006*
I am really confused and perceive the whole thing as a nasty gimmic from microsoft and everyone involved. Are there any others who faced the similar situation?
Would welcome your comments and suggestions.
I went to dell website yesterday and came to know that express upgrade timline came and went by. I did not receive any notification from dell on this.
I tried to reach microsoft and dell and everyone but no one seems to agree that * I had right to have the Vista Upgrade CD* when I purchased my system on dec 26 2006*
I am really confused and perceive the whole thing as a nasty gimmic from microsoft and everyone involved. Are there any others who faced the similar situation?
Would welcome your comments and suggestions.
Date of purchase: 26-dec-2006
OS: XP Professional
- Well I'm said to say, there is nothing to be done.Dell is only letting people use the express upgrade, who haven't been able to upgrade, even though they've tried before 31. march.It is strange, that you didn't know, that the upgrade progam expired on 31. march. It has posted many times, and many places.E.g. if you bought the computer on the internet, it said it clearly. It has been posted on many websites, e.g. computersites, microsoft has been advertising about since 26. october, it has been posted and been advertised on dell.com, and the dellvistaupgrade.com has informed about it and so on and so forth.If you bought the computer from some salesperson, and you weren't informed of the ending of the upgrade program, try and complain to them, and demand or request an Vista Upgrade for a discount or something.You cannot complain to dell.com or dellvistaupgrade.com because it has been stated clearly that the last date to do the registration was 31. march.So once again, I think it is strange you don't know, either you don't have any internet, or you've never accidently seen the info on any site, which I find strange. E.g. the salespersons I bought the computer from didn't know a thing about the upgrade program, but they did find out, and told, even though I had done the research beforehand.Tough luck!
mahesh_kvsn
3 Posts
404
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Posted April 17th, 2007 00:00
I dont know what do you expect me to take attention from all the work I am doing and browse dell community forums, just in case there is information for me???Vista came in feb...thought it is too early to upgrade...and by the time I go and come here, its gone already!!And yes it has not been advertised widely....I go to cnn.com and all the open programming forums everyday and not once did I notice any information.It was not stated on my invoice, the rep did not tell me, dell did not send me an email, they did not phone me....how am I supposed to know.
mahesh_kvsn wrote:
It was not stated on my invoice, the rep did not tell me, dell did not send me an email, they did not phone me....how am I supposed to know.
Well there you have someone to blame. Ask or demand a upgrade disk to vista! That's the only thing to do!From dellvistaupgrade.com:- Will Dell automatically ship the Windows Vista upgrade package, based on my selection of the Express Upgrade at the time of purchase?
No. Upon receipt of your PC, you MUST go to www.dellvistaupgrade.com to complete the redemption and provide valid credit card information to purchase your Express Upgrade by March 31st, 2007. There will be no exceptions. -
So your dellrep ought to have informed you. And as you see, it is stated:There will be no exceptions.
Message Edited by muhboy on 04-17-2007 03:21 AM- Will Dell automatically ship the Windows Vista upgrade package, based on my selection of the Express Upgrade at the time of purchase?
bherbert77
39 Posts
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Posted April 17th, 2007 01:00
bummer....i ordered mine january 31, when it came out and recieved it march 2nd....dell's automated email responses do absolutely nothing, just tell you the expected date...hopefully something gets done with itmahesh_kvsn
3 Posts
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Posted April 17th, 2007 01:00
bksalt, you are right.Honestly speaking I dont intend to upgrade to vista before a year or so. I refrained from XP SP2 for a couple of months, before they flattened out the compatibility issues.The problem is when I would eventually upgrade to vista a year from now, I would have to *shell* out $$.I can easily estimate that most of the home users would not even dare to do the installation on their own and majority of **free upgrade coupons** will just lie wasted....but then who is listening....anyone there..knock knock....mircrosoft..dell...anyone listening....wont you mind extending the upgrade period...by two weeks (its just april 16 )I often philosophized the perils of consumerist gimmics and it feels really bad when you are at the receiving end...ae38cb5bb8b0410
1145 Posts
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Posted April 17th, 2007 03:00
mahesh_kvsn,By what means did you go about purchasing your system and from who and where? If you were unaware of the details of the upgrade program the problem seems to be with who you purchased it from.majortom1981
27 Posts
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Posted April 17th, 2007 11:00
Why not just go to Newegg.com and buy a full windows home premium copy for $119 ?Much better then the upgrade copy dell sends you.- Believe me YOU are better off with out Vista. I know how you feel however. You should get the upgrade only if for no other reason you paid for it . I would write a letter to the president of Dell and send it Special Delivery . That way at least someone in his office will receive it.
bksalt
33 Posts
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Posted April 17th, 2007 00:00