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DVD-Rom and Sigmatel Audio not functioning properly in Vista
I'm having an issue with Vista and its ability to detect hardware properly.
First, the DVD-Rom drive on my E1505 has stopped working. I'm not entirely certain if this issue is Vista related or not since this issue began following a strange "FREEZE" that occurred one day. The OS just stopped responding (mouse movement included), afterwhich the DVD-Rom drive refused to work. I had to physically removed and re-insert the drive before it would work again. And now, it seems I am back to where I was a week ago. Is anyone else having this problem?
Second issue is the Sigmatel Audio (SIGMATEL STAC 92XX C-Major HD Audio DRVR) device. Vista recognizes the device as a HD Audio Device but refuses to load the XP drivers when I try to update them. This poses a bit of a problem because some of my programs cannot detect the audio device at all (Skype for example.) Has anyone else experienced this?
First, the DVD-Rom drive on my E1505 has stopped working. I'm not entirely certain if this issue is Vista related or not since this issue began following a strange "FREEZE" that occurred one day. The OS just stopped responding (mouse movement included), afterwhich the DVD-Rom drive refused to work. I had to physically removed and re-insert the drive before it would work again. And now, it seems I am back to where I was a week ago. Is anyone else having this problem?
Second issue is the Sigmatel Audio (SIGMATEL STAC 92XX C-Major HD Audio DRVR) device. Vista recognizes the device as a HD Audio Device but refuses to load the XP drivers when I try to update them. This poses a bit of a problem because some of my programs cannot detect the audio device at all (Skype for example.) Has anyone else experienced this?
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Posted October 11th, 2006 17:00
Vista has had no problem installing an alternative available driver ("High Definition Audio Device" Microsoft driver version 6.0.5728.16387) in place of the Sigmatel on all Vista versions. You might just ask Vista to install an alternative. And, I have the same DVD at you. Vista installed "NEC_ ... Microsoft driver 6.0.5728.16387 on all Vista versions.Message Edited by Znod on 10-11-2006 01:44 PM
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Posted October 11th, 2006 17:00
i had the same problem with the sigmatel audio. i tried LOTS of different drivers, both from Dell and Sigmatel direct. i think the one that i finally got working was actuallythe XP 64-bit driver from Dell. its not the full driver and i don't think you get the all the bells and whistles, but at least sound will work.
it seems to have a problem when coming back from standby or hibernate, but i don't know if you have a laptop...
hope this helps1185
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Posted October 11th, 2006 18:00
Sorry, I probably should have mentioned that Vista did install its generic HD audio drivers so I am able to get sound playback to some extent. My main issue was the fact that the sound device isn't configured properly using this generic driver.
@Znod - Well, at least I'm not the only one having the DVD issue. I was really concerned that my shiney new E1505 had some sort of a hardware problem.
Hopefully Dell will release their Vista drivers soon. An IT buddy of mine was notified by his Dell rep that Dell will be taking orders for pre-configured Vista workstations and laptops in a week or so. My guess is a public release of drivers is not too far off.1185
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Posted October 11th, 2006 19:00
@Znod - Are you sure that is the correct driver number for you DVD Rom? It is identical to the driver version you listed for your audio device. My installation of Vista RC2 is using driver version 6.0.5744.16384. At least, it was before it stopped working. Sigh...1185
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Posted October 12th, 2006 01:00
Hi Again:
Yes, I am sure about the driver numbers. But, I missed it that you are using 5744--which I have shied away from. In any case, the generics have worked for me in every version except 5744--which is a not for me yet. Wish I could add more. Good luck.1185
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Posted October 12th, 2006 01:00
Well, I managed to find a solution to this issue. Ironically enough, the problem is so widespread that Microsoft saw fit to release a KB article.
http://support.microsoft.com/kb/320553
Method 1 resolved my issue. I'm just hoping my DVD doesn't disappear again.1185
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Posted October 12th, 2006 02:00
Great!!!1185
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Posted October 12th, 2006 04:00
As with XP, Vista should have loaded those drivers natively.214
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Posted October 12th, 2006 10:00
Downlaod the Driver Package from the NEC Website.
Did you upgrade or did a clean install.
I recomeend VIRTUAL PC Unitll Vista is completely released in January 30th
Visit my forum regarding installing Windwos Vista with Microsoft VIRTUAL PC here:
http://forums.us.dell.com/supportforums/board/message?board.id=vista&message.id=1563
jmwills
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11984 Posts
1185
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Posted October 11th, 2006 17:00