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Dell OEM version of Office not supported by Microsoft
I've got a problem with Outlook 2010 on my new Dell XPS 8300 that has rendered the former unusable. I went to get help on Microsoft's technical support site, but when I entered the Product ID from the Microsoft card that came with my Dell, it said this ID is not supported in this country.
I guess I should have bought MS Office from another vendor rather than from Dell. Now I'm stuck with no email.
577
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Posted June 17th, 2011 13:00
You can always get your email without any program like Outlook. Just go to your email provider's web site and sign in. All email providers have a webmail site you can access from any computer.
577
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Posted June 17th, 2011 14:00
Windows Live Mail is another free option that you can download from Microsoft. But, I suspect Outlook has more features. I use Outlook 2003 and I've looked at Windows Live Mail and it doesn't have all the features that Outlook 2003 has.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application577
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Posted June 19th, 2011 18:00
Download Thunderbird. It's free and works with a good number of email providers.
577
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Posted June 19th, 2011 19:00
What type of email have you tried to set up, you may need to install the outlook connector in order to get it to work properly.
fireberd
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577
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Posted June 17th, 2011 13:00
From other posts on here, you can download Office 2010 from Microsoft and use the Dell supplied Product Key to install. Have you tried that? That would allow you to reinstall or repair whatever is wrong with Outlook 2010.
If you would post the problem, maybe someone here can help you with it.
The other option is to pay Dell for software support to try and fix it, but I would use that as a last restort (Dell only provides free software support for the first 30 days). The OEM version you have is less expensive than a full Retail version.