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iljac2

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21 years ago

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iljac2

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April 25th, 2006 10:00

Blue Screen (of Death!!)

Im hoping someone can help me.
 
For the past week or so I get a random blue screen.
 
Im not sure of the error code that comes up on the screen but I got this from the Event Log:
 
Error code 100000d1, parameter1 ff38d000, parameter2 00000002, parameter3 00000000, parameter4 eeee95b7.
 
Anyone Please...    
  • RoHe

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    Posted April 25th, 2006 17:00

    Always post model of PC, version of Windows, and exactly what the Blue Screen says.

    Added any new hardware or drivers lately?

    Ron
  • iljac2

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    Posted April 26th, 2006 21:00

    Thanks for you reply.

    Its a Inspriron 510m with WindowXP home.

    The full message on the blue screen is:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    TECH IN

    STOP:0x000000D1 (0xFFADD000, 0x0000002, 0X00000000X 0XEEEE85B7)

    wg111v2.sys ADDRESS EEEE85B7 base

    AT EEEE80000 datestamp42ef7110

    I have installed a new modem and USB wireless thing but the blue screen happened before that.

    It actually happened at the same time my old modem broke....

    Thanks for your help!

  • esoterica

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    Posted April 27th, 2006 00:00

    We could be going back and forth here for days trying to figure out exactly what hardware and configurations and driver version numbers you have installed on this, I'll consider that the impossible way to get this resolved for you. That leaves us with a hardway still and at least an easy attempt way you can try first if you'd like.

    The easy way is to first try updating all your drivers (for everything) and remove any associated software you have still on here for old hardware devices your no longer using. Also check and see if Windows is having any issues with any of your hardware devices...

    Click START, go up to MY COMPUTER and RIGHT click on My Computer, from the drop down menu choose MANAGE and left click MANAGE

    on the left side of the new window that opens choose Device Manager and look over on the right then to see if it's listing any Yellow (!) next to any of your hardware devices. If they're are any, resolve those before continuing.

    If that all checks out, then there's the hard way, doing the above first will help though because you'll be more familuar with what specific hardware you have on this computer.

    Search the Microsft Web Site...

    http://search.microsoft.com/results.aspx?q=XP+Home+DRIVER_IRQL_NOT_LESS_OR_EQUAL&l=1&mkt=en-US&FORM=QBME1

    (Incase that link doesn't work for you just go to www.microsoft.com and up in the top left corner where it says search type or paste in...

    XP Home DRIVER_IRQL_NOT_LESS_OR_EQUAL

    You'll get about 15 hits of known issues with assorted hardware problems that cause this as well as step by step instructions on how to fix the problem. You'll have to read each and carefully determine if any or all of them apply to you.

     

  • RoHe

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    Posted April 27th, 2006 01:00

    esoterica - Not so fast! The blue screen tells us what the problem is.

    iljac2 -Looks like the error is being caused by wg111v2.sys which part of Netgear wireless usb adaptor software. So assuming you have a Netgear adaptor, it's software may need to be removed from your system and reinstalled. BTW: it would have been better to resolve this issue before installing new modem software.

    If this has only been happening for a week, first try a System Restore to the latest date when you know it was ok.
    click start>help&support
    click "undo changes..."
    Follow the prompts and pick most recent date available when it worked. You'll have to reinstall any software or XP updates originally installed after the Restore date but personal files will be ok.

    If the System Restore doesn't do it, then you will have to uninstall/reinstall the Netgear software. You should look on the Netgear site for updates or fixes before reinstalling it.

    Ron

    Message Edited by RoHe on 04-26-200607:32 PM

  • esoterica

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    Posted April 27th, 2006 01:00

    I wouldn't reinstall the same software giving the problem, there are other devices out there using this same Realtek Chip RTL8187L that Netgear is using and have the same .sys files in the installation for the device.

    Clearly there must be a problem with the drivers coming with any device using this Realtek chip in it because I see everyone that are reselling devices with this chip in it are also releasing new updates for their driver software. Realtek has a new version of the drivers for this that were released about a week ago. I would use those before trying to use the same ones again.

    http://www.realtek.com.tw/downloads/downloads1-3.aspx?Keyword=RTL8187

     

     

  • RoHe

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    Posted April 27th, 2006 16:00

    esoterica
    You seem to be missing the point. This problem only started last week. The OP doesn't say this has been an on-going problem since day 1. So until now the existing driver apparently worked ok. It's likely that the file just got damaged and needs to be replaced.

    Yes, there may be a new device driver from Realtek, but if the OP has Netgear hardware, the OP should use whatever drivers Netgear provided and/or any updates Netgear offers. It's risky to start mixing drivers from different places. You have no idea if the existing Netgear software will even run with whatever new version of driver Realtek put out there. So unless Netgear says it's ok, I'd stay away from it. Once the current problems are solved, then there's always time to look for updates.

    When you post on these forums, you have to remember a few things.
    1. It's not your system so don't recommend things you don't know will work
    2. Don't recommend things that may cause new problems and obscure current problems
    3. See point 1
    4. See point 2

    Ron