This exaxt same thing just started happening on a friend's computer last night.  He was surfing the web for a while via AOL, and a Norton notification popped up mentioning something about Veritas NetBackup BO (buffer overflow), and listed some intrusion number.  Since then, everytime he logs on to AOL, the same Norton message pops up, and he can't connect to the internet.

 

I know there have been recent problems with buffer overflow attacks using symantec vulnerabilities.  I told him that Norton may be doing him a favor by not allowing him to connect.  BO attacks can cause some serious issues.  Sorry I can't provide any more help, As I'm not too good with Norton support.  This could just be a bug with AOL and Norton.

 

In any event, you're not the only one with this issue.

 

Can anyone else help?  I told my friend to wait until some more info comes out before fooling with the Norton settings

 

Best of Luck

I had about 4 of those popups (rollups?) earlier today on the lower right part of the screen stating that Veritas (whatever it does) was updating rules. But I have had no problems, perhaps there is something about AOL that is causing some kind of conflict.

UPDATE:  I've got a fix!  It does look like the problem was caused by AOL.

 

1) Before logging into AOL, open Norton, and exclude any VERITAS instances via configuring the intrusion detection.  As posted above by Spidey, this will allow you to logon to AOL.

 

2) Once logged on, run liveupdate for Norton.  You'll notice some intrusion updates.

 

3)  After running Live Update, go back an 'include' the veritas instances that were excluded via Norton's intrusion detection

 

BAM!  You should be back and running.

It was a mistake Norton made here is a article it about it   http://news.com.com/Norton+update+kicks+AOL+users+offline/2100-1002_3-6050786.html?part=rss&tag=6050786&subj=news