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Lattitude d820 with virus
Ok, I don't know if I am posting this in the correct forum, and if I'm not I will repost in the correct forum.
Long story short.......
I bought a Lattitude d820 off of Craigslist in Phoenix, AZ. back (I was out there visiting, I live in Indianapolis, IN). I get back and I figure out it has a virus, the Win32/Polipos virus. I got the virus wiped out but it wiped out a lot of WinXp stuff too, luckily I had not installed very much on that lappy I have talked to the person I bought the lappy from and he is/was supposed to send me the restore disk. That's been about a week ago, still no disk.
So I am looking at my options:
1. I could wait another week w/o some options on this lappy
2. I could use my WinXP disk to re-install Winxp
3. I could use the WinXP restore disk from one of my other Dell's which I have never used before to restore anything.
I'm wondering what would be my best option? Can anybody help me out. Reason I am hesitant to us my restore disk is because this is a Lattitude and the restore disk I have came with my Inspiron that I don't own anymore. Anything wrong with doing this?
Thanks, Pat
Alexandra_P
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Posted October 27th, 2008 14:00
Since it looks like you've made up your mind to reformat, the Software XP forum may be a better source of help, but I can answer a bit.
If the Dell disk that came with your Inspiron is the same version of XP (Home, Pro, Media center) it's fine to use it. Dell doesn't do restore disks, just operating system disks, and they are not machine-specific. But if the versions are different you either need the correct Dell OEM disk or just use your own copy of XP.
I would recommend going ahead and getting ownership of that PC transferred to you so you can try getting replacement disks from Dell, though it may take a while. Should you ever need support Dell won't help you unless you are the registered owner.
http://support.dell.com/support/topics/global.aspx/support/change_order/tag_transfer?c=us&l=en&s=gen