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Phil Venue 11
37 Posts
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957938
January 25th, 2014 09:00
Venue 11 Pro 7130 BIOS confusion with versions
I would like to know which BIOS version applies to the various models of the Venue 11.
In the download section I see 3 versions and want to make sure I'm using the correct version for my tablet:
Venue 11 Pro 7130 MS BIOS
Venue 11Pro 7130 vPro BIOS
Venue 11Pro 7139 vPro BIOS
What is the significance of the MS vs vPro and 7130 vs 7139?
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Posted January 25th, 2014 15:00
bump....no response from Dell Tech on this
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Posted January 25th, 2014 23:00
What model do you have? That determines which bios is right for your tablet. I have 7130 i5 4210Y non-vpro version so I chose the first bios. I don't think you can install wrong bios even if you try.
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Posted January 26th, 2014 06:00
Here is my info ......product name - Venue 11 Pro 7130 ......info from the Dell system application:
Product: Venue 11 Pro 7130
BIOS:
Vendor Dell Inc.
Release date 11/20/2013
BOS version string A05
Processor: Intel(R) Core(TM) i5-4210Y CPU @ 1.50GHz
I don't see reference to MS or vPro non-vPro.....this is where my confusion comes from
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Posted January 26th, 2014 06:00
I have the 4300Y 7130. Messing around I tried all 3 BIOS options. It would not accept the first one, and it updated with either of the last two and operated fine in both cases. I know I have vPRO 7130. If you're not sure, start with the first option, it will not load if it's incorrect, then you are most likely option 2.
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Posted January 26th, 2014 06:00
The i5-4210Y CPU does NOT have vPRO technology. It is embedded security technology mainly for business.
I hope Dell Support reads this because when I called they could not explain it to me. They did say that the MS Bios is the correct one for my
Venue 11 Pro (7130) based on my Service Tag.
See link to Intel site:
http://ark.intel.com/products/76611/Intel-Core-i5-4210Y-Processor-3M-Cache-up-to-1_90-GHz
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Posted January 26th, 2014 12:00
Thank you all for the information......successfully updated to A06 BIOS using MS version.
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Posted January 28th, 2014 13:00
If anyone was wondering what happens when you accidentally try to load the wrong BIOS version, a very clear error message is provided:
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Posted February 23rd, 2014 08:00
Par for the course, isn't it. The lack of clear instructions on how to distinguish between machines and their associated BIOS updates is alarming. This error message makes it quite clear how deep the problem goes.
I have the A05 BIOS and I5-4300Y chip which appears to be associated only with the vpro (received the machine Jan 5th, 2014. I've experienced the ghost fingers only once so lucky there. I have experienced many lockups where the only solution was push the power button. Probably an average of once every other day so not too bad. However, mine just started (23 Feb 2014) experiencing problems on startup after night time MS Win 8.1 update causes a complete battery drain. Much like the intel problem Smart Connect problem, which I fixed by disabling it. I'll do the same for the Win 8.1 auto-udpates when I can log in again, seems it won't accept picture password in the low battery state and the onscreen keyboard comes up with no letters and then fails to log in as well. Perhaps more charge will fix this, which I am applying while typing this note on another computer.
There appears to be a new A10 out there, but there are no modification or change notes! It's like they just keep throwing stuff at the wall to see what sticks. I count 5 Bios updates in a span of two months, that must be some kind of record.
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Posted February 23rd, 2014 14:00
I tried to install the A10 BIOS update (vPro, i5-4300Y) but nothing happened! I downloaded the exe, run it, the system booted but nothing happened. It still says that my BIOS is A06. Also tried to flash from USB by selecting the exe from boot menu, and same thing happened: system booted but nothing happened. Am I doing something wrong or is there something wrong with my tablet or the A10 exe? I'm getting a bit upset with all the numeros issues on Venue 11 Pro...
DELL-Brian B
4 Apprentice
•
828 Posts
9126
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Posted February 23rd, 2014 22:00
I've posted about this elsewhere on these forums, but I can't find it now.
Look at your 7130. If you have the thicker version that includes the fingerprint reader and smart card reader (obvious on the back panel of the device), then you need the 7139 version. (http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/dell-venue-11i-pro?driverId=TN1FF&osCode=WB64A&fileId=3341758243&languageCode=en&categoryId=BI)
If not, you're down to 2 options. Look at the blue sticker on the back of your device. Does it say "vPro" on it? If so, you need the vPro version of the BIOS. (http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/dell-venue-11i-pro?driverId=V448X&osCode=WB64A&fileId=3341758253&languageCode=en&categoryId=BI).
If it just says "Core", then you need the MS (Mainstream) version of this BIOS. (http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/dell-venue-11i-pro?driverId=4D8K3&osCode=WB64A&fileId=3341741513&languageCode=en&categoryId=BI).
If you are now using the correct BIOS and it still doesn't flash correctly, please confirm that you are saving the file to your desktop rather than running it straight from support.dell.com (e.g. save or save as rather than run), you are logged into your computer using an account with admin rights and that you have the AC adapter attached.
If all of these criteria have been met and it still isn't working, please provide exact details of the failure or issue you are seeing here. Let me know if you've done anything special to your system as well (reloading OS, etc).