This seems to happen whenever I play music then put the dell in my pocket, and only when playing music after taking out from pocket after listening to music for a while, the screen becomes totally unresponsive, I have to turn the power button on to turn the screen off several times. Each time I do this I have to touch the screen a couple of times, to make it slightly responsive, then each time I turn off the screen, then turn it back on again the screen becomes a little more responsive until after about 6 or so times it comes on completely again, and once the keylock pattern has been achieved the phone works great.
What is the problem? I tried to contact them but every time i tried to go to the email technical support, it just sends me round in ircles and never actually get to an email address I can send a message to.
As a side note apart from this minor issue the streak is nothing short of amazing!!:emotion-2:
I have sometimes had problems unlocking the Streak (Froyo). I try and slide the bar up but it only goes part way then springs back. I too have to switch the screen on / off a few times to get it back.
I did another factory reset yesterday. If that hasn't fixed it I'll try and see if it's music related.
yeah thats exactly it, the screen is kinda working, but it doesn't fully work and the screen switch on/off method gradually rectifys it. Its just annoying really I don't think it is a music thing, because I've listen to music loads of times when the phone is lay flat on a surface and it doesn't do it, when its in my pocket it does it everytime. I think maybe its an accelerometer problem, because the only time it did it without me listening to music was when the phone was upright like it is when its in my pocket, for quiet a while. Maybe the phone conflicts with something when its upright for a while, i know people have said the same when making calls, and the phone is upright then too.
You need to calibrate the screen guys. Don't know why its not in the manual, but hold both the volume up and volume down buttons while you power up - then follow the prompts. It works perfectly after that - you'll be amazed!
Unfortunately calibrating the screen doesn't fix the problem. I've done a 'factory' reset of the device, and calibrated the screen, but it's still exhibiting the problems with the lock screen. I don't have a solution, but switching the screen off for 10 seconds or so, then back on generally allows me to unlock it.
I also have that problem and it only happens when the Streak is in my pocket. I usually face the screen towards my leg for added protection against bumps. When I face it away the screen unlocks without a hitch even though it's been in my pocket. Towards my leg and it does that spring back thing. Generally if I just wait 10 to 30 seconds the screen will start responding to my touch.
I wish I knew how to get the unlock for the phone back to a long hold of one of the home button.
I've tried calibrating the screen and tried a factory reset. It does feel like a calibration problem, but sadly that doesn't help.
This is always an issue for me when I've had the Streak in the official Dell leather case in my bag. More often than not I have to turn the device off and reboot it to get it working properly again - switching it off it easier said than done when you have to press two on-screen buttons with a non-responsive screen - I have had to resort to popping the battery cover a couple of times.
Even when I manage to unlock the screen, trying to enter text with Swype is an experience that would lead you towards suicide.
When it's been sitting on my desk with the case's kick stand (i.e. with nothing in contact with the screen) it works just fine. Unlocking the screen and using Swype is absolutely fine.
This is a huge problem and genuinely puts me off using the Streak because I know I can't pull it out and rely on it when I need it.
yeah mines exactly the same when in my pocket, if I turn it with the screen outwards it doesn't do it and if I put the screen inwards it does, proper stupid!!
I am having the same problems with unresponsive screen but it's not because of any music player but more so after I get done with a call. I had the pattern unlock active and it would not produce any input after a call.
I never had any problems prior so I am wondering if it's something I installed. Does anyone have poweramp installed?
Going to do more testing to find out the problem is software related, if its not then I will have to do a RMA and get a replacement since this is very annoying having to take out my battery.
hey I do have poweramp installed, however it isn't a music player problem, its just I noticed it happening when it was in my pocket when I listen to music, it does the same thing when in pocket with screen facing inwards when not listening to music too.
Sinker_UK
15 Posts
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Posted January 9th, 2011 20:00
I have sometimes had problems unlocking the Streak (Froyo). I try and slide the bar up but it only goes part way then springs back. I too have to switch the screen on / off a few times to get it back.
I did another factory reset yesterday. If that hasn't fixed it I'll try and see if it's music related.