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Display driver has stopped working Venue 11 pro 5130
Display driver has stopped working Venue 11 pro 5130. The screen will go black and windows will recover the display driver. This just started to happen recently. No changes to the tablet. I am so disappointed with this tablet. Nothing but problems from keyboard issues, wifi issues, and now display adaptor issues. Dude you have a Dell....... Calling support for over sea's outsourcing is not an option and these boards are only replied by users and some guy named Brain who will never answer any of my support issues.
- Just had this happen to me. DV11P, atom processor. Intel HD Graphics Driver Verision: 10.18.10.3366 Driver Date: 11/26/2013 It said "graphics adapter has stopped working and has recovered" or something like that. What the hell happened? I knew I should have disabled windows update!! That's what I think is the culprit.
The lack of any help from Dell is pathetic! I didn't know when I purchased this product I would have to learn to become a Technician and provide my own support. Dell gets a big fat "F" and "U" for support.
What I did was uninstall the driver through device manager and let windows install a generic driver. Reboot and everything is fine. Then download Intel Z3700 series chipset Driver located here http://www.dell.com/support/home/us/en/19/product-support/product/dell-venue-11-pro/drivers
These have the Intel HD drivers. Reboot and you should no longer have the issue.
It would of taken a Dell representative a few minutes to provide the information that took me a week of trouble shooting and trying different things before I figured out the Graphics driver was bundled into the Intel chipset drivers.
PaulInBellevue
49 Posts
3191
0
Posted April 14th, 2014 23:00
I've had this problem all along, once or twice a day, sometimes more. Uninstalling and reinstalling doesn't have any effect. My previous Venue 11 Pro, which I returned to help Dell diagnose a WiFi problem, had the same issue. Dell hasn't done anything about either issue, and I don't think they will. They have given up on Windows tablets.
Moonblink
24 Posts
3186
0
Posted March 20th, 2014 23:00