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Dell OpenManage 2.0 Management Pack Rule spawning endless cmd.exe and omreport.exe processes
We have recently upgraded to the new Dell OpenManage Management pack for MOM2005. We have begun to see a disturbing trend with one of the rules which continuously spawns cmd.exe and omreport.exe processes until the server eventually runs out of memory and crashes.
We have tracked the problem back to a timed event rule in the management pack Dell OpenManage\State Monitoring and Service Discovery\Dell Agent Service Discovery.
For now we have disabled the offending rule, but it would be nice to know if anyone else is experiencing this same issue. For use the trigger is always that the process hangs in infinite loop and the every subsequent process hangs and so on and so on.
Dave Baldwin
1 Message
288
0
Posted October 6th, 2005 13:00
We are experiencing this also. It seems to mostly effect our clustered servers. We also get numerous errors about WMI crashing on the servers in question. I have just disabled the rule but would like to get it fixed if anyone out there has a solution.
Thanks
I have this issue as well, same as described here after the upgrade to Dell OM MP version 2.
This only happens on one of our servers, that is also the MOM management server.
I noticed that the "Server administrator" cannot open as well and therefore I have upgraded the Dell agent on the server.
It seemed to fix the problem.
This was about 10 days ago, I just returned from a 10 days vacation and I see that the problem has returned, "Server Administrator" cannot be opened as well.
I think it's related to the Dell agent on the server, but I can't point where exactly.
It seems like Omreport.exe which queries server information from the Dell agent is hanging when retrieving the information same as the "Server Administrator".
Any thoughts?
imscoop22
17 Posts
288
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Posted July 18th, 2005 19:00
I believe I have the same problem but I don't know enough about MOM to say for sure. I am receving the following errors repeatedly:
Description:
The response processor failed to execute a response. The response
returned the error message: The remote procedure call failed.
Response Details:
Rule ID: {8A64C2B9-5E7F-45F4-B401-669E1967D662}
Response description: script: Dell Agents State Monitoring
_____________________________________________________________
Description:
The response 'script: Dell Agents State Monitoring' has been running
more than 300 seconds and exceeded the time allowed to run. This might
indicate the response is engaged in an infinite loop or is hanging.
Management Group: xyz_MG . Please refer to the events associated with
this alert to view the computers on which this problem occurred.