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ABagheri-s27-d

updated

18 years ago

0

470

October 19th, 2008 02:00

Storage Agent for CLARiiOn Installation Problem

I am using ECC 5.2 SP5, when I try to install Storage Agent for CLARiiON, it gives the following errors in prequisite check and installation won't continue:

JRE Check: required version is 1.4.2 but version 1.3.1 is currently installed.
NAVI CLi Check: Unable to find NaviCli installation on this host.

This is while i have JRE 1.4.2 and NaviCli installed on ECC server.

Please advise why it can't detect thos installations.
  • seamuscoffey

    472 Posts

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    0

    Posted October 19th, 2008 04:00

    Hi,

    Please try the following:

    Run 'java -version' from a CMD prompt to confirm the exact version of Java JRE installed on the host e.g.1.4.2_08

    Thenadd the C:\Program Files\java\j2re1.4.2_08\bin in the PATH of the environmental variables by following the procedure below:

    1) Go to Start -> Settings -> Control Panel -> System -> Advanced -> Environmental Variables
    2) Edit the Path variable.
    3) Add C:\Program Files\java\j2re1.4.2_08\bin as the first entry in the line (so it is seen at boot time)
    4) Save and reboot the host
    5) Re-attempt the agent install.

    Please see Primus emc128123 for more details.


    Regards,
    Séamus Coffey
    EMC Global Services