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christine0701

updated

18 years ago

0

18196

August 16th, 2008 00:00

Studio 1535 DVD Playback issues

Whenever I play a DVD on my new Studio 1535, the video freezes.  I can't close whatever program I'm using (and I've tried several, all do the same thing), but if I eject the DVD and reinsert it, playback resumes (only to freeze again later).  The weird thing, though, is that although the playback is frozen (video & audio) the DVD is still actually playing -- if I eject the dvd 1 min after it freezes, I have to rewind 1 min of DVD; if I eject it 15 mins after it freezes, I have to rewind 15 mins of DVD.

I've tried WMP, Dell MediaDirect, Interactual player, RealPlayer, PowerDVD, all to no avail.

I've been watching the Friends DVD's, and I initially thought it was just them, but I have the same problem with normal movie DVDs as well.  With the Friends, I can sometimes go through an entire episode without issue; sometimes it'll freeze only once in an episode; and sometimes it'll freeze every 3 minutes.

Anyone have any thoughts on why this is happening??
  • 632

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    Posted August 16th, 2008 00:00

    I should also mention that I have updated my codecs, and have checked on updating the drivers, but I have the most recent...apparantly, anyways.
  • fr4nk0bz

    2 Posts

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    Posted August 19th, 2008 14:00

    Hi Christine, I am having the same issues as you, i just bought my one, i am suspecting it is the actual DVD/CD Player (Hardware problem)...hope we get help.....

  • bomark

    9 Posts

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    Posted August 19th, 2008 22:00

    I have similar problems with my DVD drive (Studio 1535). It freezes randomly. i.e. reading one disc it blocks at 50%, same disc next time it blocks at 30%, same disc next time is read with no problems at all. Could be a hardware problem or a vista problem. I hope there is a solution. Somehow this problem disappeared for me without intervention. Perhaps it was just dust. I wish you luck.
    Message Edited by bomark on 09-03-2008 06:04 PM
  • hooverdl

    1 Message

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    Posted August 20th, 2008 20:00

    I have trouble with the CD/DVD player when booting my computer up.  It locks the touch sensitive keys and tries to eject a disc that is not there.  Anyone else have this problem?

  • 632

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    Posted August 21st, 2008 06:00

    I was afraid it might be a hardware issue :(
  • bomark

    9 Posts

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    Posted August 21st, 2008 21:00

    Hooverdl:

    Yes, but after OS boots the touch sensitive keys are released.

     

    While reading other problems with CD/DVD I found a posible solution (could bo only temporary):

    Shutdown, unplug power cord, remove battery for about 10 minutes. This could stop unusual startup DVD behavior.

    Message Edited by bomark on 08-22-2008 12:31 AM
    Message Edited by bomark on 08-24-2008 12:24 AM
  • fr4nk0bz

    2 Posts

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    Posted August 24th, 2008 14:00

    I have been troubleshooting this problem since i got my new studio 1535... and hopefully (fingers crossed lol)  i found the culprit...it seems that it was one of the security programs pre installed.. I began restarting with no services (go to start-> run -> type msconfig--> go to startup and disable all the services) restart... test the DVD, then I went adding the services one by one...leaving the troublesome one out.. maybe this works on your one too
    Message Edited by fr4nk0bz on 08-24-2008 10:28 AM
  • 632

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    Posted August 28th, 2008 00:00

    unfortunately this didn't work for me
  • Luxife

    6 Posts

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    Posted November 18th, 2008 01:00

    :emotion-3: To me, I think your DVD drive has problem. So first you can do is getting latest driver of DVD drive and update. Then check.

    If unsolve, you should bring your laptop to DELL to waranty :emotion-6:

    Regards,

  • 632

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    Posted November 18th, 2008 01:00

    any new info on this issue?