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josejoubert_320e59
3 Posts
0
2412
March 7th, 2009 18:00
Problem with the CD drive
When i use the CD drive sometimes it give me an error and can not open and doesnt do anything. I dont know what is.
If i have to installa program with two CD i can no do it, because in the first cd it Stop.
My laptop is a DELL Inspiron 1545
josejoubert_320e59
3 Posts
138
0
Posted March 8th, 2009 19:00
Hi, I aprecciate your help but my Cd does not have DLA. The problem is that when i incert a CD, when i want to eject the cd it doesnt work and my computer freeze.
The last error it gave me was this...
Description
The results of running the Windows Memory Diagnostics Tool were submitted to Microsoft for analysis and product improvementProblem signature
Problem Event Name: MemDiagV1
Range of memory size: 4096
Launch type: BootManager
Schedule type: Immediate
Completion type: Aborted
Test type: Custom
Failed tests: 0
Range of number of bad pages: 0
Test duration in seconds: 30
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033Files that help describe the problem
MemDiag.binI have windows vista
osprey4
6 Operator
•
34230 Posts
138
0
Posted March 8th, 2009 14:00
Hi, Jose:
This problem can occur is you have Sonic DLA installed. If you do not use DLA, use Add/Remove programs to uninstall it. If you use it, you can disable it following these instructions.
If that solution does not help, please provide the exact error message.