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Inspiron 5150 Won't Boot
Error message each time I boot says that the following file cannot be found: "\SystemRoot\System32\Config\SOFTWARE"
System won't boot in any mode; normal mode, safe mode, or under last known good configuration.
Ran basic diags, received the following error:
DST Short Status Test
Result: Fail
Error Code: 1000-0142
Msg: Unit 4: Drive Self Tests Failed, Status Byte = 79.
Waiting to finish symptom tree diags before I call tech support, so in the meantime, if anyone has any tips, tell me - I've got some significant data that unfortunately isn't backed up, so I'd like to avoid a system restore at all costs. Is it possible to reinstall XP without losing my files? I've had a history of viruses and other ailments, so I'd like to repave my system eventually anyway. I'd just like to be able to back up those files first! Any advice?
ejn63
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Posted April 14th, 2005 10:00
To attempt recovery, purchase a notebook to desktop adapter cable or an external drive case and mount the drive in a working XP system. Copy what you can. Don't fool around extensively with the drive until you do this - it is just a matter of time before the entire drive goes.
If you're under warranty, then call Dell and have a replacement drive shipped.
If you can't recover the data that way, contact a data recovery service - though be advised that evaluation fees start in the hundreds, and recovery fees can jump into the thousands of dollars.