Hi Ryedogg,

Unless you saved the old firmware then for now you will have to live with the new version.
Just some information, firmware and drivers are two different beasts. The drivers are generic to your Operating Systems. so you wil not find them on Dell`s site.
Will the drive read CD and DVD media: Will the drive write to CD and DVD media? If the anwser is no to both and you installed the Dell firmware, please contact Dell Support and trouble shoot the issue with them, the drive may need replacing.


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link

Sorry I got firmware and drivers confused. Geez I should've backed up the old firmware. That's just weird that I won't be able to revert to the old one. The drive is able to read a music cd and/or application cd so I believe it reads fine. The problem is when I try to burn a CD-R with the DLA program. Once I hit the burn button it says to insert blank media and then the cd tray ejects by itself. This never happened with the old firmware. Any chance I could fix it without replacement?

Hi Ryedogg,,

I have to ask this, is there any particular reason you are using a CD-R disc rather than a CD-RW when using the Packet Writing Program DLA?

As DLA, Dell has an update/patch available for DLA, consider giving it a try. Same Drivers & Downloads link, look under Applications.


Best Regards




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

CD/RW Link

Hi Jeff,

I have had a similar problem to rryedog. My Dell Dimension 3100 came with the above dvd rom drive it worked fine for the first few weeks then decided it didn't want to burn to the CD-R discs I had been using. I updated firmware etc in the hopes of fixing the problem, well it did for one disc! The drive was still burning DVD=R disc without a hassle. I have just had the drive replaced today under warrnty but it is the same Drive GRRRRRR, it has done exactly the same thing as the first one. Burnt one music CD-R while the tech was here and then 10 mins after he left I tried to burn a data disc without success (I tried in NERO, ROXIO LE and Windows Burning Wizard) Again I updated the firmware which I still have saved on the pc from previously but it hasn't fixed the prob. I am thinking Dell need to seriously ditch this DVD+-RW drive as it obviously is a piece of junk from all the posts on these forums. I am about to ring Dell again and Hopefully this time they will replace the Drive with a different Model.