At least their taking care of the problem.

Well,

 I guess I have finally gotten through to everyone except the joker.

 Dell is replacing the entire system.

And sorry joke, having a computor crash and down 30% of the time is not acceptable. REPLACING it is.

Pete

Talk to some people that have had problems with other brands of computers. Dell may not be up to your standards but their as good as it gets I'm afraid. This forum alone is better than tech support anywhere else.

If you buy a piece of equipment that is down 30% of the time. I don't think it is acceptable by anyones standards except evidently yours. Even Dell has agreed and is replacing the entire system.

 Thank you though for the warning. I will never buy anything from you!!! I take it if someone buys a piece of equipment from you, you feel they should happy if it works sometimes???? I guess they should be overwhelmed if it works alot?? or maybe even almost always?? I hope you don't sell heart monitors!! Exactly what business school did you go to??

I never said it was good or even acceptable all I was saying is the computer industry is so bad that this is as good as it gets. Take it for whatever you like I'm not a Dell fan in fact I never plan on buying another computer from a manufacturer again.

The system is an 8300. And as of date has not been replaced yet. They have given me so much run around it is unbelievable.

 They shipped a computer to the wrong address and now say they have to build another one?? I don't know what happened to the one they shipped? They say they don't know how long it will take. It is computers that they make here right?? And they "don't know how long it takes" to make one??

 Seems odd to me, when they built me the original computer, it took 3 days to be built delivered and BILLED TO MY CREDIT CARD. And now that THEY are footing the bill, it takes them 5 weeks to build me a new computer?? Hmmm something stinks here!!

 Today is 5 weeks and now they think it will go out in a few days!! Or maybe on the 11th! Which would be 6weeks. I still have a cd/dvd burner with a cd stuck in it. A $800 monitor with 2 white lines going across and a tower that sounds like a garbage truck going down the street when it starts up.

NEVER BUY A DELL