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jerry5656

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22 years ago

J

jerry5656

3 Posts

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November 2nd, 2004 08:00

Cannot locate CD Drive

I have a DELL Dimension 8400 with Phillips DVD+RW drive. While trying to install software from the DVD drive I get this message: "Cannot locate CD Drive". The installation then fails.
 
I have installed all the drivers from DELL including the chipset driver. Has anyone else come across this kind of problem?
 
Thanks,
Jerry.
  • Predator

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    Posted November 2nd, 2004 15:00




    Hi Jerry,

    Click on the CD/RW link in my post and scroll to Section 15, article 1, it may just be a driver issue.
    If not, open the case and re-seat the IDE cable going from the motherboard to the backof the drive.

    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link