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Go to SolutionUnable to Manage Default Device Group
Running SCG version 5.10.00.10.
I have some Unity storage added under the Default group. I'd like to move it into a different group, but unlike other groups I can't "manage" the Default group to remove it; it's greyed out:
I can select "Manage" on other groups without a problem.
Is the only solution to remove it and add it back into another group?
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Posted July 1st, 2022 00:00
Hi, cholyoak
Thanks for choosing Dell.
What product model do you have? Also could you send me your service tag through DM please?
Wish you a good weekend.
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Posted July 3rd, 2022 15:00
The Unity storage is a 480 hybrid. I'll DM you the serial.
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Posted July 3rd, 2022 23:00
Hi, DM recived. Please kindly wait till you hear from us. Wish you a good one.
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Posted July 6th, 2022 15:00
Ok, fair enough.
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Posted February 8th, 2023 12:00
I have a supported PowerVault ME5024 and it is not able to be added to a device group other than default. The accepted solution is partly right.
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Posted October 9th, 2023 13:21
I have the same issue with Powervaults ME5084 the are in default group and i cant move them anywhere else
Maybe the problem is naming the group ?0
October 9th, 2023 14:44
Hello Nerijus,
Managing ME5 in Group is not supported.
Feature not supported:
Device discovery rules, Device groups, Credential accounts, Credential profiles, Inventory validation
Secure Connect Gateway 5.x — Virtual Edition User's Guide
Page 9 : https://dell.to/3ZP8vRV
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Posted October 10th, 2023 07:40
@Dell -Charles R ok , but the earlier post said this,
so ME is powervault solution or not for all products ?
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October 10th, 2023 07:47
Hi,
You are correct, ME5 is PowerVault. But not for all PowerVault, referring to page 9 of the link Charles provided, ME5 does not support the feature.
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Posted October 10th, 2023 10:04
@DELL-Joey C ok thanks at least i got the answer now, so even if the ME5 is in the default group the call home feature still works for them right ?
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October 10th, 2023 11:17
Yes, the automatic creation of service request is supported.
Thanks
DELL-Young E
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Posted July 5th, 2022 23:00
Hi,
Device groups in SCG are only applicable to the following products:
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