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J H P

updated

10 years ago

JH

J H P

1 Message

0

2575

April 5th, 2017 10:00

Yellow Line When Scanning

I've had a c2665dnf for almost 2 years and practically no problems.  Recently, the scanner bed has a yellow line when using the scanning tray.  The regular scan works great, so I think it must be the scanner on top.  I've wiped down the screen multiple times, but haven't cracked open the printer yet.  Any suggestions would be greatly appreciated.

  • Robert P (retired)

    6 Operator

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    9396 Posts

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    Posted April 6th, 2017 07:00

    Hi JHP,

    Thanks for posting.

    Here is some information you may find helpful: http://dell.to/2ng3GC9


    Robert P (retired)

  • Tom004

    3 Posts

    2045

    0

    Posted July 25th, 2018 18:00

    I have the same issue, but it's only on the scan - I'm not printing it out.