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No Red Ink on All-in-One 922
The color red will not print. Yellow, Blue and Black do just fine. The color cartridge is 3/4 full, so I'm reluctant to toss it. I've run the "clean heads" function through the software several times, to no avail. I've taken the cartridge out and run it across a damp, no-lint rag and yes, I can see the red ink on the cloth, but nothing comes out on my paper when printing.
Is a new cartridge my only remedy? What's so different on a new cartridge that would make it work? I would think that if the red ink comes out of the cartridge I have now, it should apply it to my paper.
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Posted February 25th, 2008 13:00
It is most likely a bad cartridge. Try the soaking procedure and if that doesn't work the next step is a new cartridge. Soak the nozzle end of the cartridge in a shallow container of warm, not hot, water for about 10 minutes. Blot dry, reinstall and try. If your lucky it will fix the problem.
If the cartridge still won't print, give Dell a call and again if your lucky they may replace it under warranty.
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Morpheus Phreak
297 Posts
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Posted February 25th, 2008 04:00
In all seriousness, have you considered that you might have printed a lot of items with more red than any other color?
Also have you taken on the cartidge and tried cleaning the bottom of it gently with some rubbing alcohol?